FAQ

1. Getting Started

What is SongBank?

SongBank is a music-royalty aggregation and catalog-valuation platform that helps songwriters, publishers, producers, and rights holders track earnings, analyze revenue trends, and estimate catalog value—all in one place.

Who is SongBank for?

SongBank is designed for anyone who receives royalties: songwriters, producers, artists, publishers, and rights administrators.

What platforms does SongBank support?

SongBank is available for iOS and Android. Your data syncs securely across devices.

2. Importing Royalty Statements

Which royalty sources does SongBank support?

SongBank supports major royalty providers including ASCAP, BMI, SESAC, SoundExchange, Music Reports, MLC, Peermusic, BMG, Amplified, DistroKid, OneRPM, TuneCore, and more.

What formats can I import?

SongBank accepts CSV, TSV, and XLSX files from royalty statements.

Can I import statements in bulk?

Not currently. Each statement must be imported individually so you can confirm the source and assign the correct statement date. This ensures your catalog data accurately matches your royalty statements.

How does SongBank match imported songs?

SongBank uses title cleaning, normalization rules, and optional Spotify artwork matching to help unify song entries across different royalty sources.

Why does SongBank ask me to enter the song title exactly as shown in the app?

For Spotify artwork matching, SongBank uses clean title formatting. Exact matches ensure automatic pairing with album artwork.

What happens if I accidentally import a duplicate statement?

SongBank automatically detects duplicates and prevents double-imports.

3. Catalog Valuation

How does SongBank calculate my catalog valuation?

SongBank computes historical monthly earnings, 1–5 year averages, and applies user-selectable multiples commonly used in catalog sales.

Can I see revenue trends over time?

Yes. SongBank analyzes total earnings, per-song earnings, and source contributions across any timeframe.

Does SongBank support multiple catalog valuation scenarios?

Yes—SongBank can show valuations for:

4. Album Artwork Matching

Where does SongBank get album artwork?

Artwork is retrieved through Spotify’s public API using:

Can I edit or replace album artwork?

Yes. SongBank includes an Edit Artwork page where you can enter a new Spotify link. Titles are locked to maintain consistent matching.

What if multiple songs share the same title?

SongBank matches using titleClean, songID, and additional metadata when needed.

5. Sync & Data Storage

Is my data stored locally or in the cloud?

Both. SongBank uses ObjectBox local storage plus ObjectBox Sync to keep your data up to date across devices.

Does SongBank work offline?

Yes. You can access your full catalog offline. Any changes are synced once you're online.

Is my data encrypted?

Yes. All synced data uses end-to-end encrypted WebSocket connections (WSS). Local data is stored securely on-device.

6. Notifications

What notifications does SongBank send?

SongBank can notify you when:

Can I disable notifications?

Yes, you can manage notification preferences directly inside the app.

7. Account & Security

How does SongBank authenticate users?

SongBank uses Firebase Authentication with support for iCloud Keychain and Android autofill for faster sign-ins.

Do you store my password?

No. SongBank never stores your password—authentication is handled securely by Firebase.

What happens if I switch phones?

Simply sign into your account. Your data syncs automatically.

8. Troubleshooting

My artwork isn't showing. What should I do?

Make sure:

Some of my earnings show $0.00* — why?

This means the royalty provider reported an amount greater than zero but below one cent.

Why do some statement dates look different across sources?

SongBank automatically normalizes dates using cleaned formats and quarter-based mapping for consistent reporting.

9. Billing & Subscription

Is SongBank free to use?

SongBank is available as a subscription-only app. All features are included with an active subscription; there is no free tier at this time.

How do I restore purchases?

You can use Restore Purchases within the app. SongBank automatically refreshes your subscription status.

How do I cancel my subscription?

Subscriptions are managed through the App Store or Google Play Store.

10. General

Can SongBank help me prepare for a catalog sale?

Yes—SongBank provides clean, ready-to-share data showing:

Can I export my data?

Yes. You can export clean datasets or royalty summaries for your records.

11. Contact Information

For questions or concerns, contact us at support@songbank-app.com.

Download the app to receive push notifications for new royalty statements, catalog offers, and more!